Terms & Conditions

The following discounted plan has been created to help individuals and families afford Holistic Health treatment (including Homeopathy, Kinesiology, Food Sensitivity Testing, Nutrition Advice & Emotion Code Healing) on an ongoing basis to support you & your family’s health. Details of the Payment Options available are listed below:

• Formerly 25% Discount Plan. All new plans purchased from 1st October 2024 will be a 20% Discount Plan. Same Terms & Conditions.

Pay in Full Bundle

My 20% discount plans are available to buy as a bundle of follow-up appointments either in a single payment, or to choose a pay monthly instalment option.

You may use these appointments for ANY family member/partner who is an existing patient.

Please note: Refunds are not possible once Discount Plans are purchased.

Pay 0% Monthly Instalments

The pay monthly instalment plan was created to help individuals and families afford Homeopathic treatment on an ongoing basis to support you & your family’s health.

There is no up-front cost, instead you pay £33.33 per month (single person follow-ups) for 12 months & during this time you can redeem follow-up appointments when you need them at no additional charges, 0% interest, and 20% discount on appointment prices.

This plan was set up to genuinely help families afford ongoing natural health treatment & all I ask is that you ensure your payment card is kept up-to-date, so that payments are taken on-time and fulfilled until the plan is paid in full. I require your help with this to ensure I can continue to offer the instalment options & the discounts!

You have full control to cancel (or request cancellation of) this plan at any time, however, your registered payment card will be charged for the remainder of the 12 months fees in a single final payment upon cancellation.

It is not possible to part-refund you during this 12 months, however, it is possible to settle the full balance early if you wish to.

If your regular monthly payments are not maintained on the date due, Claire French reserves the right to cancel your plan before the 12 months are complete, and before all appointments are used – any payments made so far will not be refunded.

The Pay-in-3 plan has been created to help you spread the cost of purchasing the Full Health MOT (for Adults or Children) across 3 monthly payments:

ADULTS: The first payment of £125 is taken upon purchase, then £125 per month for a total of 3 payments (£375.00 total) – Please note: The Adult Pay-in-3 option will cost you £25 more spread across the 3 payments, compared to buying in a single payment at £350.

CHILDREN: The first payment of £90 is taken upon purchase, then £90 per month for a total of 3 payments (£270.00 total) – Please note: The Children’s Pay-in-3 option will cost you £20 more spread across the 3 payments, compared to buying in a single payment at £250.

* Valid for 12 months after purchase.

* This can also be purchased as a printable Gift Certificate for others to redeem for a Full Health MOT.

Please ensure your payment card is kept up-to-date, so that payments are taken on-time and fulfilled until the final payment is taken. I have created this plan as a gesture of goodwill & require your help ensuring all outstanding payments are completed, so I can continue to offer Pay-in-3 as an option.

Refunds & Cancellations:

Refunds are not possible once Pay-in-3 Plans are purchased.

By purchasing this Pay-in-3 plan, you are agreeing to complete all 3 monthly payments. It is not possible to partially refund you part-way through paying for this plan, however, it is possible to settle the full balance early if you wish to.

You have full control to cancel (or request cancellation of) this plan at any time during the term, however, the remainder of the pay-in-3 outstanding balance will be due & charged to your registered payment card in a single final payment.

If your card payment fails during the term of your Pay-in-3, you agree to update your card details within one week to enable outstanding monthly payments to continue, or alternatively you can settle the outstanding balance in a single payment.

For existing patients who have visited within the last month, it is possible for me to remotely kinesiology test you between appointments to check your homeopathic remedy and potency prescription. I charge a £10 fee for this service which will be sent via email payment link.

For any homeopathic pills required, I charge an additional £5 between appointments + postage. You can also buy a larger quantity of pills directly from the homeopathic pharmacies.

Due to the sheer volume of patients I help support, and the number of requests I sometimes receive, and to ensure professionalism and accuracy of prescriptions, this service is limited to those who have had an appointment with me in the last month. For existing patients who have not visited within the last month, I will ask you to book a follow-up appointment so I can check your symptoms and assess your requirements in detail.

Some private health insurance companies require a more detailed receipt on my headed paper – above & beyond the details on the standard receipt you automatically receive upon booking.

Due to the sheer volume of patients I help support, and the time it takes me to manually create these receipts to support insurance claims, I am now charging £15 per receipt to cover my time which will be sent via email payment link.

I will then create the receipt and email this across to you as swiftly as possible (usually within 72 hours).

Although online consultations may provide information on general health matters or suggest potential options to support your health, they are not intended to replace in-person consultations with qualified healthcare providers who can assess your unique medical situation thoroughly.  Claire French is not attempting to diagnose, prevent or cure any physical, mental or emotional issue, disease or condition.

Always seek the advice of your doctor or physician or other qualified health provider with any questions you may have regarding a medical condition and before undertaking a new healthcare regimen.  Do not disregard professional medical advice because of something you have read, seen or discussed in an online consultation.

Online consultations may have limitations, including the lack of a physical examination, and should not be used as the sole basis for diagnosis or treatment decisions, especially in urgent situations.  In the event of a medical emergency, immediately call your doctor or local emergency services. This online consultation service does not establish a healthcare provider-patient relationships in the way that in-person care does, and reliance on any information provided in this format is solely at your own risk.

This consultation is provided for information purposes and may involve communication in a language other than your primary language.  Efforts will be made to provide accurate information; however, misunderstandings or misinterpretations may arise due to language differences.  Terminology, nuanced symptoms, or specific advice may be affected by translation limitations, which could impact the quality and accuracy of the information provided.

Claire French does not warrant the accuracy and reliability of any translations into any language other than English and Claire French is not responsible for any errors and omissions arising from translation, adaptation or otherwise.  Claire French reserves the right to terminate the consultation at any time if they believe a difference in language presents a barrier to understanding and the delivery of clear information.