By completing this purchase you agree that whilst I will use my professional skills, training and expertise in Homeopathy, Kinesiology, Nutrition & The Emotion Code to facilitate your healing, you are ultimately responsible for your own healing and life choices.
Some consultations may include the use of kinesiology testing, energy-based techniques, or The Emotion Code as part of the holistic approach used by Claire French. These methods are intended to support emotional and energetic balance and are not a substitute for medical care.
By booking an appointment, you give permission for these techniques to be used where appropriate within a consultation, unless you request otherwise.
Appointments booked on behalf of another person must have the full consent of that person if they are aged 18 or over. For children, a parent or legal guardian must provide consent.
Energy-based techniques, including The Emotion Code, are intended to support wellbeing but results cannot be guaranteed, as each individual responds differently.
All services provided by Claire French are complementary therapies and are not intended to diagnose, treat, cure or prevent any medical condition. You should always seek advice from your doctor or qualified healthcare provider regarding any medical concerns.
All consultations and services from Claire French, including any written material or Zoom consultations, is not intended as a substitute for professional medical advice, diagnosis, or treatment. I will always use my professional judgement to recommend you seek advice or diagnosis from your medical doctor if I feel this is required.
Claire French is not attempting to diagnose, prevent or cure any physical, mental or emotional issue, disease or condition. Always seek the advice of your doctor, physician or other qualified health provider with any questions you may have regarding a medical condition and before undertaking a new healthcare regimen.
Once booked, appointments, packages & payment plans cannot be refunded, however, (with more than 24 hours notice) you can re-schedule or request a credit towards another appointment with me.
ONLINE, ZOOM OR TELEPHONE CONSULTATIONS
Although online consultations may provide information on general health matters or suggest potential options to support your health, they are not intended to replace in-person consultations with qualified healthcare providers who can assess your unique medical situation thoroughly. Claire French is not attempting to diagnose, prevent or cure any physical, mental or emotional issue, disease or condition.
Always seek the advice of your doctor or physician or other qualified health provider with any questions you may have regarding a medical condition and before undertaking a new healthcare regimen. Do not disregard professional medical advice because of something you have read, seen or discussed in an online consultation.
Online consultations may have limitations, including the lack of a physical examination, and should not be used as the sole basis for diagnosis or treatment decisions, especially in urgent situations. In the event of a medical emergency, immediately call your doctor or local emergency services. This online consultation service does not establish a healthcare provider-patient relationships in the way that in-person care does, and reliance on any information provided in this format is solely at your own risk.
This consultation is provided for information purposes and may involve communication in a language other than your primary language. Efforts will be made to provide accurate information; however, misunderstandings or misinterpretations may arise due to language differences. Terminology, nuanced symptoms, or specific advice may be affected by translation limitations, which could impact the quality and accuracy of the information provided.
Claire French does not warrant the accuracy and reliability of any translations into any language other than English and Claire French is not responsible for any errors and omissions arising from translation, adaptation or otherwise. Claire French reserves the right to terminate the consultation at any time if they believe a difference in language presents a barrier to understanding and the delivery of clear information.
SOS CALLS – ADVICE BETWEEN APPOINTMENTS
To ensure I have appropriate time to review your symptoms and treatment carefully, advice and prescription changes between appointments are not normally provided by email.
Existing patients who need brief advice between appointments can book a 10-minute SOS Call. This is suitable for a quick question or brief review of your current treatment. If your symptoms or concerns require a more detailed review, you may be asked to book the appropriate follow-up appointment instead.
SOS Calls can also be booked using my 20% Discount Plan.
If additional Homeopathic remedies are required between appointments, these may be supplied separately where appropriate, with postage charged where applicable.
RECEIPTS FOR PRIVATE HEALTH INSURANCE CLAIMS
Upon request, a payment receipt can be provided from Stripe (my payment processor), at no charge.
If your insurance provider requires a more detailed customised receipt or invoice that must be created manually, I charge an administrative fee of £10 per receipt, to cover my time which will be sent via email payment link.
20% DISCOUNT PLAN – TERMS & CONDITIONS:
The 20% Discount Plan provides £600 worth of eligible appointments for £480, saving £120 compared with standard appointment prices.
The plan may be purchased as either:
- a single payment of £480, or
- 12 monthly payments of £40 with 0% interest.
The plan may be used towards the following appointments:
- MOT Follow-up
- Homeopathy Follow-up
- MINI Homeopathy Follow-up (ZOOM ONLY)
- Nutrition Follow-up
- Emotion Code – Adults & Children
- Emotion Code – Animals
- SOS Call
The plan may be shared between family members. Emotion Code appointments for pets may also be booked using the plan.
Appointments must be booked and attended within 12 months of the original purchase date. Any unused credit remaining after 12 months will expire.
If you choose the 0% monthly payment option, your available appointment credit may be used at any time during the 12-month period and is not released monthly. This means you may use your credit earlier in the year if required, while continuing your agreed monthly payments until the balance has been paid in full.
Discount Plans are non-refundable once purchased.
0% Monthly Payment Option
By choosing the monthly payment option, you agree to pay 12 monthly instalments of £40 (£480 in total).
If you cancel the plan before all instalments have been paid, any outstanding balance becomes payable immediately. No refunds or partial refunds will be given for appointments already attended or credit already used.
If a scheduled card payment fails, you agree to update your payment details within 7 days so that the remaining monthly payments can continue. If payment is not received, Claire French Wellness reserves the right to suspend access to any remaining appointment credit until the account is brought up to date.
PAY-IN-3 INSTALMENTS PLAN – TERMS & CONDITIONS:
The Pay-in-3 Instalment Plan allows you to spread the cost of your Full Health MOT across three monthly payments.
For an Adult Full Health MOT, the Pay-in-3 price is 3 monthly payments of £125 (£375 total), compared with the £350 single-payment price.
For a Child Full Health MOT, the Pay-in-3 price is 3 monthly payments of £90 (£270 total), compared with the £250 single-payment price.
The slightly higher total reflects the additional cost and administration involved in providing the instalment option.
You can book your Full Health MOT as soon as the first instalment has been paid. Upon purchasing the Pay-in-3 plan, you will receive a unique coupon code by email to use when booking your appointment.
By choosing Pay-in-3, you agree to complete all three monthly payments. If a scheduled payment fails, you will be asked to update your payment details so the remaining payments can be collected.
Payments made under the instalment plan are non-refundable. You may settle the remaining balance early by contacting Claire French Wellness.